Disclaimer
Starting on February 2, 2025, Desert Star Systems LLC will implement an AI Chatbot that we named Orca for the purposes of interacting with website visitors.
We use a service called Intercom, and in order to run the Messenger, it uses cookies.
Desert Star Systems LLC reserves the right to change this Privacy Policy at any time.
What is a cookie?
Cookies are small bits of information stored on your computer that allow the web site and Orca AI to remember past interactions with you
Why do we use cookies?
We use the cookies to use the messenger chatbot. Desert Star Systems LCC will never sell or share this information. Desert Star Systems LLC is the Data Controller.
What cookies do we use?
According to Intercom, the cookies are listed here:
https://www.intercom.com/help/en/articles/2361922-intercom-messenger-cookies
These are first-party cookies. These cookies are needed to run our Messenger chatbot service on the website.
Intercom also states how data is processed and expired here:
https://www.intercom.com/help/en/articles/1722980-how-intercom-tracks-and-stores-data
What is your Orca AI Policy?
Do not solely rely on Orca's responses, as it is still in testing. We offer customer service and inquiries at salesinfo@desertstar.com to answer your questions as well.
While we are continuing to do early testing and retraining to our ORCA AI, it is important to remember that by nature, AI responses can be inaccurate. While Desert Star has trained Orca with documents, published papers, brochures, etc. this does not guarantee an accurate response.
We test our AI on a regular basis and look for content gaps and inaccuracies.