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| The Care, Service Interval and Product Life of Desert Star Underwater Equipment |
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With
proper care and regular preventative service, Desert Star equipment
will operate for many years. This article discusses the system
product life, service interval, common failure modes and
techniques of field care and maintenance to maximize operational
reliability and minimize wear and damage. The attached check list
summarizes equipment care requirements.
Service Interval
We
recommend that equipment is returned to the factory for service once
every three years. It is at these intervals that it generally
becomes necessary to replace the rechargeable batteries, re-calibrate
depth sensors and inspect the equipment for any wear and corrosion that
might cause reliability problems or even catastrophic failure such as
flooding. If your use of the equipment is in particular intense
and/or the consequences of equipment failure in the field are severe,
then the service interval should be shortened and annual inspections
should be considered. With proper service, Desert Star
underwater equipment can be maintained for very long periods. In fact,
at the time of this writing in 2006 we were still servicing AquaMap
equipment originally purchased in 1995 (shortly after the system
introduction) and under continous use since that time. We
recommend that you budget 15% of the system purchase price for annual
maintenance.

EnviroTech divers with their AquaMap
AM-1 system in Dutch Harbor (Aleutian Islands), 1995. This system
is serviced in regular intervals and is still in very active use today
(2006).
Product Life & Support
The modular architecture of our product line allows it to evolve
economically. That generally means that system support is open
ended. In fact, with a single exception (a decompression computer
for technical divers), all of the non-custom systems that entered our
product line in the first few years of Desert Star's existence in the
mid 1990's remain to this date in our active product line and are
improved on a regular basis. In addition, we frequently convert
original single-customer systems to standard products, thereby
promoting their long-term availability and ongoing development for the
original sponsor customer as well as the wider user community.
That said, within a product line such as the AquaMap underwater
navigation system or the SharkEye underwater cameras, it does sometimes
become necessary to retire a particular model in favor of an improved
version. For example, our original DS-1 diver navigation sstation
was first introduced in 1994 and subsequently improved until around
2002. We made a decision in 2006 to discontinue this model and
replace it with the more capable DS-3 station which is designed around
a PDA platform and will offer advanced charting to the
diver. In the case of a a product retirement, there is generally
an improved replacement. So, while you may ultimately be faced
with a swap of hardware, the new product will maintain and enhance your
existing capabilities. You may wish to inquire about the maturity
and life cycle position of systems and individual products prior to
making your purchase or maintenance decision.
Caring for your Desert Star System
Now let's take a look at how Desert Star underwater systems typically
encounter wear and failure - and what care techniques you can use to
prolong product life and minimize the service cost.
However, even with the best of care you will experience wear and the
occasional failure. If your service costs average below 10% of
purchase price per year, you are doing well. If you go above 20%
per year, then improved care might really reduce costs.
For this example we will use parts of a system recently returned by a
customer for service. This system was first sold in the 1997-1999
time frame, experienced significant use and when returned in 2006 still
contained many of the original components.
Corrosion Damage
Underwater housings from Desert Star are made from Delrin
plastic, hard-anodized aluminum or titanium with use of some other
materials such as stainless steel fasteners or PVC sonar transducer
components mixed in. We currently use hard anodized aluminum for
most products rated in the 300m-1000m depth range, but also for
shallower water applications. It does have the advantage of high
strength, good economy and the ability to absorb substantial drops
without damage. Yet, despite the hard anodize finish, aluminum is
still subject to corrosion damage. Therefore, aluminum is
suitable only for limited immersion profile systems> Examples are AquaMap and PILOT
systems which generally spend a few hour to a few weeks underwater per
deployment.
Corroded aluminum is identified by presence of a white powder (aluminum oxide) and pitting in
the affected area. This is generally only of cosmetic consequence
unless the damage occurs around O-ring areas and other sealing
surfaces. In these cases, the seal may be compromised
leading to flooding. To minimize corrosion, soak your aluminum stations
in fresh water after each use - or at least rinse them off with fresh
water, paying particular attention to the location around the end caps,
connectors, viewports etc. where seals are located.
If you anticipate very intensive use but only in shallow water (up to
about 300m), ask us to quote a Delrin plastic housing. That will
avoid corrosion damage - but you may also experience greater danger of
housing damage due to drops and impact.

This RBS-1 end-cap had to be replaced
because corrosion in the area of a connector seal may have ultimately compromised the housing.
Damage to Plastic Components
The typical failure mode for plastic components is cracking due to
impact events such as drops. While the Delrin and PVC plastic
components used by Desert Star are highly impact resistant, we still
see occasional damage. The most typical and illustrative case is
a fracture of the threaded PVC base of our 34kHz end-cap mounted sonar
transducer employed on the RBS-1 and RBS-2 baseline stations. An
aluminum cage does effectively protects the transducer against drops
and impacts with flat surfaces, but the spacing between the cage rods
means that sharper tools can still hit the transducer and cause
damage. Damage is most likely in cases such as this where a
relatively small plastic part is mounted to a much more massive
housing.
Protect plastic parts against impact through appropriate protection and
use. Avoid scratching and impact of optical components such as
viewports and lens windows. However, don't be overly
concerned. At this time, we might see one or two broken sonar
transducers per year - and perhaps a similar number of damaged
DiveTracker Sport PVC housings (out of hundreds or thousands in the
field).
PVC sonar transducer from a RBS1 station with broken-off threaded stem.

Damaged Lexan or Acrylic Viewport
Underwater connectors and cables
Many Desert Star products use rubber molded underwater
connectors. These connectors are very rugged and simple to
operate. Connector wear and damage generally falls into three
categories.
1. Connectors normally wear out with use. Eventually,
contacts will not work properly and intermittant connections might
appear. The manufacturer generally specifies a life time of 500
mating cycles or above. However, the connectors must be
lubricated with a thin film of silicone grease before mating.
Failure to do so can cause damage to the rubber seals - and a potential
failure of just a few mating cycles.
2. Cables with connector terminations tend to fail after a
certain number of flex cycles near the connector. The internal
wires will fatique and an open develops. We see this failure mode
most commonly in he sonar trasducer cables of diver stations. You
can reduce the stress by spreading the flex over a longer area of the
cable through the use of tape, plastic reinforcements etc.
However, it's probably best to just consider underwater cables
consumables - they are not that expensive anyway. Another
common cable failure mode is cuts to the outer neoprene jacket.
Minimize squeezing, avoid sharp objects etc.
Desert Star will recommend connector replacement if connectors appear
worn or the brass base is showing significant signs of corrosion.
Sonar Transducer Failures
Sonar transducers are subject to substantial stress as the small
internal ceramic element vibrates with great force to convert electric
into acoustic energy. If the transducer is operated in air rather
than in water, the emitted energy cannot dissipate and reflects back
into the sonar transducer itself. To avoid premature failure, do
not operate sonar transducers for extended periods (many minutes and
more) while in the air. Damage is more likely in our high-powered
'H' equipment where stresses are greater. However, over time
transducer damage may also occur in regular powered equipment.
Marginal sonar transducer should be decomissioned because failure in
the field may not always be obvious, but rather result in marginal
performance.

This sonar transducer was decomissioned due to intermittant behaviour.
O-Rings
O-rings are used to seal most underwater housings. O-rings are
highly reliable, as long as they are kept clean, lubricated with
a slight film of silicone and the O-ring seating area is not
damaged. Your main concern with O-rings will be in housings that
are opened such as to replace batteries. Our DiveTracker Sport
and Scout stations and the ARC-1 acoustic release are examples.
Do your work in a dry, well lit environment. Inspect the O-ring
closely, remove all debris and apply a thin film of silicone
grease. Do not use an O-ring that shows any signa of damage such
as abrasions or cuts.
The rubber in old O-rings might potentially grow brittle and
crack. Therefore, we replace most O-rings during service as a
matter of course.
Electronics
Electronics normally operate reliably for many years. Then, after a
number of years component failures start to increase. However,
premature component failures are always a possibility in electronics as
well. We do update our electronics in regular intervals to
improve performance, reliability or replace components that have become
obsolete and are no longer available. If an electronics board is
exhibiting a failure, we may recommend component or board replacement
depending on its age, serviceability and overall condition.

All five electronics modules in this
customer's 6-8 year old system operated fine and can continue
service. However, the electronics have since been superceded by
three new revisions and parts availability is limited. In future
service, we would recommend replacement of the entire module if a
component failure has occured.
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